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All posts by : Lyndon Smith

Expansive EDGE - streamlined onboarding new team member

How to Effectively Onboard New Employees

2024-11-05
by Lyndon Smith Business PlaybookCultureEmployee OnboardingGrowthHiringLeadershipLearning Management System (LMS)PlaybooksPoliciesReturn on InvestmentSystemsTechnologyTraining

Effective onboarding blends systems, processes, people, and culture, setting new hires up for success and boosting productivity and retention.

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Team maximizing value for exit planning - Expansive Edge

Scaling with the EDGE Client Grading System™

2024-10-03
by Lyndon Smith GrowthScaling UpSystems

Focus on clients who matter most with the EDGE Client Grading System™: Exceptional, Dependable, Gateway, and Expendable. Boost growth and efficiency!

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Team going through

What is a Business Playbook and Why You Need One?

2024-09-02
by Lyndon Smith Business PlaybookContinuous ImprovementCultureEmployee OnboardingExit PlanningPlaybooksStandard Operating Procedures (SOPs)

A Business Playbook ensures consistency, scalability, and knowledge retention. Discover why this tool is essential for your company’s growth and success.

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Expansive EDGE - frustrated manager looking at cost of employee turnover

What is The True Cost of Employee Turnover?

2024-08-27
by Lyndon Smith Employee OnboardingHiringInstitutional KnowledgeKnowledge RetentionLearning Management System (LMS)

Employee turnover costs more than you think. It impacts finances, productivity, and morale. Investing in retention strategies is crucial for business success.

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Worker businessman tired upset indignant unhappy sitting at workplace looks at a large amount of work in the office.

Ever Find Yourself Saying “My Team Sucks”?

2024-08-20
by Lyndon Smith Business PlaybookCultureEmployee OnboardingLeadershipLearning Management System (LMS)Training

Frustrated with your team? The real issue might be broken systems and weak leadership. Strong systems and effective leadership are key to a high-performing team

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Businessman using a computer analysis for process and workflow automation with flowchart, a businessman in background

Creating a Roadmap with End-to-End Business Process Mapping

2024-08-13
by Lyndon Smith Business Process Management (BPM)Continuous ImprovementProcess DocumentationProcess MappingRoadmapTechnology

Create a clear roadmap for your team’s success by optimizing your business processes with end-to-end mapping. Boost efficiency, communication, and decisions.

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Professionals presenting and discussing analytical systems and process information. Business Playbook

How to Retain a Business’s Institutional Knowledge

2024-08-06
by Lyndon Smith Business PlaybookInstitutional KnowledgeKnowledge RetentionProcess Documentation

Retain vital knowledge and boost efficiency with a Business Playbook. Document processes and best practices to ensure consistency and drive long-term success.

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    • What is a Business Playbook and Why You Need One?
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